Privacy Policy
Effective July 15, 2026
This policy explains what Portland Tile & Remodels collects when you use this website, how we use it, and the choices you have. We keep it plain and short on purpose.
Information we collect
We only collect what you choose to give us. When you submit our estimate form, bathroom planner, or contact form, that typically includes your name, email address, phone number, project details, and any photos you upload to the planner. Our forms also use a hidden spam protection field, and we may record basic technical information such as which pages were viewed to understand how the planner is used.
How we use it
We use your information to respond to your request, prepare a budget range or estimate, schedule an in home consultation, and follow up about your project. We do not sell or rent your personal information to anyone.
Service providers
We rely on a few trusted providers to run the site and handle your request: a database and email service to store and deliver your form submissions, and our website host. These providers process your information only to provide their service to us, and are not permitted to use it for their own purposes.
Cookies and analytics
We may use analytics that respect your privacy to understand how visitors find and use the site, in aggregate. This helps us improve the pages and the planner. We do not use this information to identify you personally.
How long we keep it
We keep project inquiries for as long as needed to serve you and to keep normal business records. You can ask us to delete your information at any time, and we will do so unless we are required to keep it.
Your choices
You can ask us to access, correct, or delete the personal information you have shared, or ask us to stop contacting you. To make a request, reach us through our contact page or by phone at (503) 208-4523.
Children’s privacy
This site is intended for adults planning a home remodel and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date above.
Contact us
Questions about your privacy or this policy? Reach Portland Tile & Remodels through our contact page or call (503) 208-4523.